Pending Management Commands Issue
Problem Record 426394 Pending Management Commands Issue
Overview: While reviewing the Jamf server, we identified a device with an expired MDM renewal command that was still checking in and submitting inventory updates. Upon investigation, we discovered that the computer had a backlog of older pending MDM commands which had not yet been sent to the device. This backlog prevented the renewal MDM command from being processed, ultimately resulting in the device’s MDM profile expiring. As a result, the device is unable to receive any new MDM commands.
We identified approximately 45 devices in a similar state—they have submitted inventory within the last 60 days, but their MDM profiles have expired (https://tamu.jamfcloud.com/advancedComputerSearches.html?id=543&o=r)
Identity: --User groups affected: https://tamu.jamfcloud.com/advancedComputerSearches.html?id=543&o=r